2. Data We Collect

We may collect the following categories of personal data:

• Full name
• Email address
• Phone number
• Country of residence
• Visa category of interest
• Any information voluntarily submitted via forms, emails, or enquiries
• Technical data such as IP address, browser type, and site usage (via cookies)

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide visa guidance services
• To communicate updates, offers, or resources (only if you have provided consent)
• To verify information related to visa documentation where applicable
• To improve website performance, analytics, and user experience
• To comply with UK and EU regulatory obligations

4. Legal Basis for Processing

Our processing of your personal data is based on one or more of the following lawful grounds under UK & EU GDPR:

• Consent — when you voluntarily submit information or opt-in to communication.
• Legitimate interest — responding to enquiries, improving services, preventing fraud.
• Contractual necessity — providing the information or guidance you have requested.
• Legal obligation — where required by UK/EU authorities or compliance frameworks.

5. Sharing Your Information

We do not sell or trade your personal information. Personal data may be shared only with:

• Trusted service providers assisting our operations (e.g., email, hosting)
• Legal or regulatory authorities when required by law
• Internal consultants for visa guidance purposes

All third parties are bound by strict confidentiality and GDPR-compliant data processing agreements.

6. International Data Transfers

If data is transferred outside the UK/EU, we apply appropriate safeguards such as:

• UK International Data Transfer Agreement (IDTA)
• EU Standard Contractual Clauses (SCCs)
• Adequacy regulations approved by the UK Government or European Commission

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy:

• General enquiries: up to 24 months
• Visa-related discussions: up to 6 years (in line with UK compliance)
• Marketing consent data: until you withdraw consent

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to withdraw consent at any time
• Right to object to processing

You may exercise these rights by contacting us at: enquiries@blprimeholidays.com

9. Cookies Policy

Our website uses cookies for analytics, functionality, and performance improvements. You can manage or disable cookies through your browser settings at any time.

10. Data Security

We apply industry-standard security measures, including:

• Encrypted website traffic (SSL/TLS)
• Firewall and server protection
• Secure data storage in GDPR-compliant servers
• Access control and authentication protocols

11. Children's Data

We do not knowingly collect data from individuals under 16 without parental consent.

12. Contact Details

For questions or requests related to this Privacy Policy, please contact:

BL Prime LTD
Email: enquiries@blprimeholidays.com
Website: https://www.visa.blprimeholidays.com

13. Right to Complain

If you believe your data has not been handled properly, you may lodge a complaint with the Information Commissioner’s Office (ICO) .

14. Updates to This Policy

This Privacy Policy may be updated periodically to reflect legal or operational changes. The "Last Updated" date at the top indicates the latest revision.